Outlook 2003 Resolution

15 pts.
Tags:
8 bit
Outlook
Outlook 2003
Resolution
When I start Outlook 2003 the display resolution changes to 8 bit. When I close Outlook it returns to 32 bit
ASKED: January 6, 2009  10:15 PM
UPDATED: January 7, 2009  12:01 AM

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That’s an interesting behavior. Is this a fresh install or did this just start happening recently? If recent you can always try a system restore to a day it was working properly. Install all Microsoft service packs and updates. If that doesn’t fix it then disable all add-ins.If that fixes it then re-enable one add-in at a time till you find the rogue add-in. If that doesn’t help run a repair of Office. If that doesn’t work run an uninstall/re-install of Office. Call MS for support if that fails as well.

Also
Right click on the icon and change the display settings to not turn to 16 bit or uncheck 256

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  • Pcmdaz
    thanks. it's xp home with all updates and Office 2003. I did try an uninstall and reinstall, I did check that the compatiblity on right click was not set to 16 bit or anything weird. The search goes on. thanks
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