Outlook 2003 Error when using Word as Editor. Problem starts when I reply or forward an e-mail from an 2007 Outlook E-mail Sender.

80 pts.
Tags:
Microsoft Outlook 2003
Outlook 2003
Outlook error messages
I have the following Outlook 2003 error: "Microsoft Word is set to be your email editor.  However, Word is unavailable, not installed, or is not the same version as Outlook.  The Outlook email editor will be used instead."

I have done all of the following: reinstalled Office 2003 and checked the compatibility section in Microsoft Word, but I still get the same error. After doing this on an e-mail that I either reply or forward, I still get the same error, "Microsoft Word is set to be your email editor.  However, Word is unavailable, not installed, or is not the same version as Outlook.  The Outlook email editor will be used instead."

I notice this when I reply to an e-mail or forward an e-mail where the e-mail is from an e-mail sender who is using Microsoft Outlook 2007. Please help.



Software/Hardware used:
Microsoft Outlook 2003

Answer Wiki

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Here is a<a href=”http://support.microsoft.com/kb/906307″> KB article </a>to get you started.

Discuss This Question: 4  Replies

 
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  • XENOPHON22
    If you have already uninstalled Microsoft Office and reinstalled only to receive the same error, I would see if updates are available for Office. If so, download them, restart, and try again. If this is unsuccessful then it could be that your version of office is somehow corrupt which means that you cannot correct it without using a different disc. Good luck and let me know what you find.
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  • Virel
    need support
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  • Technochic
    Virel, if you start a new question with the details of the support you need I am certain you will get assistance. Thanks.
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  • TheITProjectBlog
    Hi, I came accross the same problem before and have managed to fix this. Whilst the KB article does point you in the right direction, it sometimes doesn't work. When Outlook uses Word as its email editor, it has to launch Winword.exe. You will notice that everytime you launch outlook (which uses Word as its email editor), winword.exe will be running in task manager. Sometimes, you simply need to close Outlook and confirm that the winword.exe process in task manager has ended too. However, in a lot of times, you will find that the fix simply involves re-registering the ole32.dll by using the regsvr32 command. For further details check out http://theitprojectblog.com/2010/06/you-get-the-error-%e2%80%9cmicrosoft-word-is-set-to-be-your-e-mail-editor-however-word-is-unavailable-not-installed-or-is-not-the-same-version-as-outlook-the-outlook-e-mail-editor-will-be-used/ Take care Raj - www.theitprojectblog.com
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