Outlook 2003 email still in outbox (but it does send) only when in cached mode

15 pts.
Tags:
Microsoft Outlook 2003
Microsoft Outlook emails
This is happening to over a dozen users now. The emails send, but they don't move to Sent Items, they sit in the Outbox. The user can't tell if they sent for sure until / unless they get a reply. If I turn off Cached Mode the items disappear from the Outbox and if I turn it back on they stay gone. But a day or two later the problem comes back. At the moment I have the 'trouble' users running in non-cached mode, but I would like to get everyone back to cached. Today another user came to me with this same thing, so it appears to be a growing issue. Any ideas on where this is coming from and how to fix it?

Software/Hardware used:
Exchange 2003, Outlook 2003
ASKED: September 21, 2012  2:16 PM
UPDATED: September 21, 2012  2:22 PM

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  • TomLiotta
    Something like that appears to be the intended behavior. See the end of this thread for a comment from an apparent MS Outlook developer. See if it relates to your situation. There are probably better links than that one on the internet, but calling MS Support would seem to be your best direction. They need to hear your viewpoint. -- Tom
    125,585 pointsBadges:
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  • lglusman
    That applies to delayed message sending.  This is happening to all messages.  And it has just started - everything used to be fine and there have been no changes made.Anyone other ideas?
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