Outlook 2003 Cached Mode

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Microsoft Exchange
We have recently began enforcement of Cached mode Exchange through Group Policy in our organization. A handful of people cannot get their Outlook to access Exchange in this mode as they receive a generic Unable to open your default e-mail folders message. Testing these mailboxes on my computer using cached mode works fine, so I believe this is a client problem and not an Exchange problem. A Google search doesn't help. What should I be looking for on this type of error? Thanks Dennis

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I would guess you do not have permissions on that computer to save cached outlook try to add that user account as Loacl Admin.

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  • BIGFella
    I have come across this problem before when deploying Office 2003 via a GPO, I must have slightly misconfigured the .MST transform file (never really investigated why this has happened) and it was basically setting the offline folder file settings, file path to be C:Documents and Settings%userprofile%Application DataMicrosoftOutlookoutlook.ost which was causing Outlook to bomb out when attempting to start, manually changing this path for the client by changing the %userprofile% to the users profile name corrected the issue.
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