We have recently began enforcement of Cached mode Exchange through Group Policy in our organization. A handful of people cannot get their Outlook to access Exchange in this mode as they receive a generic Unable to open your default e-mail folders message. Testing these mailboxes on my computer using cached mode works fine, so I believe this is a client problem and not an Exchange problem. A Google search doesn't help. What should I be looking for on this type of error?
Thanks
Dennis
Software/Hardware used:
ASKED:
May 21, 2007 1:37 PM
UPDATED:
May 22, 2007 2:55 AM
I have come across this problem before when deploying Office 2003 via a GPO, I must have slightly misconfigured the .MST transform file (never really investigated why this has happened) and it was basically setting the offline folder file settings, file path to be C:Documents and Settings%userprofile%Application DataMicrosoftOutlookoutlook.ost which was causing Outlook to bomb out when attempting to start, manually changing this path for the client by changing the %userprofile% to the users profile name corrected the issue.