outlook 2003 I geta a table stating that a problem was encountered, but doesnt give an error message

30 pts.
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Microsoft Outlook
Microsoft Outlook 2003
Microsoft Outlook error messages
when I close Outlook I geta a table stating that a problem was encountered, but doesnt give an error message. The next time I start up, the laptop goes into scandisk mode, but never finds a fault. what is causing it please

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There is a scan tool for outlook 2003 on your system

Try running the ScanOST.exe and ScanPST.exe applications located here:

Outlook 2003: drive:\ program files \ common files \ system \ msmapi \ 1033

If that does not work please supply more info such as your OS and the exact error message that you are getting. also is your outlook used to access a POP account, or directly accessing an exchange server. Some of this information my not seem to be relevent to your problem, but it may help someone here help you.

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  • Roger44
    Many thanks for getting back to me. I tried SCANOST but it cannot run as my outlook does not support synchronisation??? scanpst asks for a file to scan, what do I point it at? I am using windows XP on a laptop in home setting. I am not linked to any network. Outlook does link to a pop3 account with my ISP tiscali. It is not possible to give the error message as there isnt one. On closing Outlook I get a window telling me outlook has encountered a problem and will report it to Microsoft. It is only when I restart the laptop next time that I get a scandisk operation on startup, but it never finds a problem. (I had a problem with my wifes laptop not sending emails with outlook express, so I loaded outlook 2003 from my original disc. I am wondering if Microsoft has detected this and is shutting me down for violation.)
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  • ITAddict
    Outlook 2003 uses a .PST files to store e-mail for the user. The path is typically deep inside Documents and settings. To find the exact location, go to the Folder list view in the Navigation pane on the left. Right mouse click on top level of the Personal Folder in the folder list. Choose Properties. Click Advanced. See the full path by placing your cursor in the field and using your arrow keys to move to the left or right. To navigate to the typical folder with the scanpst program, you will need to check the box "show hidden files and folders" in Folder options of My Computer. I would recommend getting all the updates available for Outlook 2003.
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  • Jaideep Khanduja
    just reinstall outlook on your PC again, it should work normal afterwards.
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  • Roger44
    Ran scanpst as directed it found some erros which have been repaired, I hope this will fix the problem. Can I thank all who replied with helpful suggestions, much appreciated.
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