Outlook 2002 rules

344855 pts.
Tags:
Outlook
Outlook 2002
Outlook 2002 rules
Outlook 2003
Outlook 2003 rules
Outlook Upgrade
Rules that we created in Outlook 2002 are not visible when we upgraded the user to Outlook 2003, but the rules are visible in OWA. What has to be done to get them into the desktop client? We do not want to downgrade.

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This is a known Microsoft issue and they have provided a workaround.

To work around this problem, you can use Outlook to export the rules, start Outlook with the cleanrules switch, and then import the rules back to Outlook. This deletes the old rules from the rules table. To do this, follow these steps:
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Export Rules
Start Outlook.
Click Tools, and then click Rules and Alerts.
Click Options, and then click Export Rules.
In the Save In list, click My Documents.
In the File Name box, type Outlook Rules, and then click Save.
Close Options, close Rules and Alerts, and then close Outlook.
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Determine the Location of the Outlook.exe File
To determine the location of the Outlook.exe file, follow these steps:
Click Start, and then click Search.
In the left pane, click All Files or Folders.
In the All or part of the file name box, type Outlook.exe.
In the Look In list, click Local Hard Drives, and then click Search.
Note the full path of the Outlook.exe file for reference.

The following full path is the default path: C:\Program Files\Microsoft Office\Office11\Outlook.exe
Close Search Results.
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Run the Outlook /Cleanrules Switch
Click Start, and then click Run.
Type a quotation mark, type the path of the Outlook.exe file that you noted in the “Determine the Location of the Outlook.exe File” steps earlier in this article, type a quotation mark, type a space, and then type/cleanrules.

For example, if Outlook.exe is in the default location, the command looks similar to the following: “c:\program files\microsoft office\office11\outlook.exe” /cleanrules
Click OK. Outlook starts and the rules are cleared from Rules and Alerts.
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Import Rules
Click Tools, and then click Rules and Alerts.
Click Options, and then click Import Rules.
In the Look In list, click My Documents, click Outlook Rules, and then click Open.
Click OK two times.

<a href=”http://support.microsoft.com/kb/826964″>Here’s the link</a>.

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