Outlook 2000 connecting to the correct Contacts

35 pts.
Tags:
Microsoft Outlook
Microsoft Outlook 2000
Microsoft Outlook contacts
Client has Outlook 2000 with duplicate contact containers, one needs to be deleted/removed. The basic problem is when he creates a "new" email and types the address in the "To" field the program cannot find the correct "contacts" by which to use to fully populate the rest of the field. Should be a simple solution, I thought, any assistance would be greatly appreciated.

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If one of the contacts folders is a duplicate then has he removed it yet? If not, have him do so.

He actual has two show up the default one is empty, the second is old and the correct one is not listed and has to be browsed to.

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