Out Of The Office

750 pts.
Tags:
Lotus Notes 7
Lotus Notes 8
Lotus Notes Out of Office agent
Out of Office Agent
The Out of the Office agent of my user is not working though he already enabled it prior to his absence date. I checked the server it was supposed to run however it's not running to the required server. Please help. Thanks!

Software/Hardware used:
Lotus Notes 7 and 8

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What kind of access does the user have on his/her mail file?

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  • jhamn
    He has an editor access..
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  • Gabe9527
    You may find the user needs to be Manager unless you have assigned mail file owners the ability to run personal agents...... (database property) Then check the server document to makesure they have the correct access to run agents.
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  • BruceWayne
    It happens sometimes when the OOO profil document is corrupted. You can delete it (with a short LS program) and create a new one.
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  • BruceWayne
    I think Editor acces is enough in order to start ou stop the OOO agent
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  • Petetm
    You'll need "Create LS/java agents to stop it.
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  • Abushahd
    Did you try to define the OOO on Lotus Notes 8 as a service on the "Server Configuration "Document .
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  • jhamn
    His OOO agent already works now however, the notification delivers late, like I sent him a message around 10am then the notification arrived at 4pm.. I tried to define the OOO functionality under miscellaneous control tab in server configuration settings, then again I got no luck since there is no OOO service type define in there, only Looging Level define. Is there any other way?
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  • Petetm
    What version is the client and server?
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  • PaulAGarbett
    You have to be running the mail8 template to use the OOO service functionality. Otherwise you can modify the agent on the mail6/7 template so it runs the agent more frequently the default on 6 was 4 hours i think.
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  • jhamn
    the client is version 8.0.1 and the server is 7.0
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  • Petetm
    Yep, the default for ND7 is every 6 hours but on version 8 it's immediately.
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