Jhamn   140 pts.  |   Oct 22 2009  1:25AM GMT

He has an editor access..

Gabe9527   2410 pts.  |   Oct 22 2009  12:40PM GMT

You may find the user needs to be Manager unless you have assigned mail file owners the ability to run personal agents…… (database property)

Then check the server document to makesure they have the correct access to run agents.

BruceWayne   1610 pts.  |   Oct 23 2009  10:38AM GMT

It happens sometimes when the OOO profil document is corrupted.
You can delete it (with a short LS program) and create a new one.

BruceWayne   1610 pts.  |   Oct 23 2009  10:40AM GMT

I think Editor acces is enough in order to start ou stop the OOO agent

Petetm   345 pts.  |   Oct 23 2009  3:32PM GMT

You’ll need “Create LS/java agents to stop it.

Abushahd   1535 pts.  |   Oct 23 2009  6:32PM GMT

Did you try to define the OOO on Lotus Notes 8 as a service on the “Server Configuration “Document .

Jhamn   140 pts.  |   Oct 26 2009  10:40AM GMT

His OOO agent already works now however, the notification delivers late, like I sent him a message around 10am then the notification arrived at 4pm.. I tried to define the OOO functionality under miscellaneous control tab in server configuration settings, then again I got no luck since there is no OOO service type define in there, only Looging Level define. Is there any other way?

Petetm   345 pts.  |   Oct 26 2009  4:54PM GMT

What version is the client and server?

PaulAGarbett   85 pts.  |   Oct 26 2009  4:55PM GMT

You have to be running the mail8 template to use the OOO service functionality. Otherwise you can modify the agent on the mail6/7 template so it runs the agent more frequently the default on 6 was 4 hours i think.

Jhamn   140 pts.  |   Oct 26 2009  10:25PM GMT

the client is version 8.0.1 and the server is 7.0

Petetm   345 pts.  |   Oct 27 2009  5:36PM GMT

Yep, the default for ND7 is every 6 hours but on version 8 it’s immediately.