Out Of Office is missing from Lotus Notes 8.5.1

750 pts.
Tags:
Lotus Notes 8.5.1
Lotus Notes 8.x
Lotus Notes errors
Lotus Notes Out of Office agent
Hello, I am currently having a hard time working on one of my client's ticket. It's about the OOO of their mail-in database. Our client is requesting to enable the OOO of their mail-in database since, as per her, she has no access to do that. I checked the database then i found out that the OOO is missing. I was palnning to replace the design of the said mail-in db however, I found out that it has different design compare to the other databases. I checked the shared code agents, and I found the OOO agent in there.. Is there any way other than replacing the design to have its OOO set up? I went to other forum and found this solution: "In the database design .. under "Shared Code", the option for "Actions". goto "Tools/Out of Office".. open the properties of this item and uncheck the "hide action if formula is true". This will release the action to be visible. Do this in template and distribute it to the users using command Load Design at console." I tried to perform this but got no luck, still the OOO is not appearing.. Please help guys! Thanks

Software/Hardware used:
Lotus Notes 8.5.1
ASKED: January 7, 2011  9:21 AM
UPDATED: January 7, 2011  5:46 PM

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  • Gabe9527
    Is the OOO agent in the Agents view in the DB design..... if this is there it is highly likely the user is not the mail file owner. If it is not there it might be as straight forward and copying the agent from another mail style DB into there or refreshing the design from its own template to fix any issues. Also Compact -c -i = copy style compact with ignore errors would check for possible view / design issues. Then Updall -r = rebuild all views and indexes Give it a go but test all before hand.
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  • jhamn
    yes youre right.. the user, which is me is not the mail file owner. But what's weird is, I can set up the OOO of the other mail-in db in our server unlike this one.. All has different mailfile owner bu I can get through it since I am part of the notes admin of our mail servers
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  • Stiletto
    If the design is the R5 days, you may be able to do more than you can with the newer design. For example, if a user wants a mail-in db to have an outgoing name that isn't in the address book (like "Suggestions"), then we revert the db to the R5 design, change the owner, and then change the design back to something more current.
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