Out of Office Assistant

125 pts.
Tags:
Outlook 2003
User was not able to turn off Out of Office Assistant. Would get error msg "The command is not available. See the program documentation about how to use this extension." User had no Resiliency key to rename under HKCUSoftwareMicrosoftOffice11.0Outlook. Was able to turn off in OWA, but now user gets error every time they try to access the Out of Office Assistant.

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What was used to activate OOA Outlook, OWA…? Tools > OOA

If you are hosting your own mail server you can go to the particular user on the server and try to remove priviledges and add them back. THIS is a state-wide government installation w/Exchange 2007.

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  • BB
    If it is a single user you can try to remove mail privileges and add them back. Just don't delete the mailbox.
    165 pointsBadges:
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  • kattisch
    I was able to find the correct procedure thanks to a member of our Exchange group. Here is how to fix this issue: Open Outlook. Click on Help… About Microsoft Outlook. Click on the Disabled Items button You will see a Disabled Items window open, with the following information within it: "The items below were disabled because they prevented Outlook from functioning correctly. Please note that you may have to restart Outlook for these changes to take place. Select the ones you wish to re-enable." If you see "Addin: outex.dll (outex.dll)" listed, click on it to highlight it and then click on the Enable button. Click Close Click OK You should then be able to click on Tools and then Out of Office Assistant to modify the out of office setting.
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