organizational software and hardware understanding.
When organisations have different hardware and software environments, how should they ensure that both organisations’ systems ‘understand’ the message being sent between them?
Software/Hardware used:
Software/Hardware used:
ASKED:
August 22, 2009 5:33 PM
UPDATED:
August 30, 2009 1:26 PM
Answer Wiki:
To ensure that the message is "understood" by software on both platforms you should send the message using a non-proprietary format such as XML. If you must use proprietary formats because that's all the systems allow you can use software such as Microsoft BizTalk as a "router" to convert the data from one format to another.
A lot of user education and reinforcement helps too. We have an ongoing battle with Mac to Windows and different versions of Office.
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