My company is small and we share emails. We set up Outlook 2007 to collect all the mail for our accounts and then using rules, set it to sort the mail into boxes. We are finding that when more than one of us is sent the same email, either by CC, BCC, or To, that one box recieves all the mail. Example of this, our President, myself, and our generic address all are on conference emailing lists. All three accounts have separate boxes and rules. The rules are listed as 'when the To, CC, and or BCC field contains... email@example.com, then place in box... Hello Inbox'. My assumption is that if that rule exists for each mailbox (different names and inboxes) then when President, myself, and generic receive the same email each mailbox should receive one copy. I must be wrong because one mailbox receives three copies of the same email and the other two boxes do not receive any. What can be done about this? Please help me.
September 9, 2010 2:17 PM
September 10, 2010 3:47 PM