Office 2010 and iSeries v6r1

180 pts.
Tags:
IFS Folder
iSeries
V6R1
Windows 7
When saving excel and word documents from windows 7 64 bit pc to ifs folder on iseries v6r1, it keeps trying to contact the server and then hangs up, anyone know why?

Software/Hardware used:
iseries v6ri windows 7 office 2010

Answer Wiki

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Have to change the Lan manager Authentication level. try this link for steps

http://e1tips.com/2010/05/18/windows-vista-windows-7-ibm-iseries-ifs-mapped-drive/

Discuss This Question: 10  Replies

 
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  • Rickmcd
    IBM documentation http://www-01.ibm.com/support/docview.wss?uid=nas2bb4cf3cc6d1a859e862573900041ed36
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  • TomLiotta
    ...it keeps trying to contact the server and then hangs up,... What does that mean? What does "trying to contact the server" mean? That is, does a message box appear? Is there something visible that lets you know it's trying to connect? What does "hangs up" mean? Does it mean that the process 'hangs', i.e., locks up? Or does it send you a message saying that it has stopped trying? What exactly do you see? Tom
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  • Karens6
    when saving an excel or word dcoument i get the following message on the bottom of the screen contacting \172.xx.x.xxxusersxxxx press esc to cancel after about 20 seconds the folder comes up to save and then the same message comes up for about another 20 seconds, When closing the program I get program not responding.
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  • Karens6
    contacting:\172.xx.x.xxxusersxxxx
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  • TomLiotta
    I assume that you wanted to type \\172.xx.x.xxx\users\xxxx, but it cut your back-slashes out. This editor requires each back-slash to be doubled, so if you want one back-slash, you have to type two of them. Does the same result happen if you use Explorer and enter \\172.xx.x.xxx\users\xxxx into the address box? Do PCs that aren't running 64-bit Win 7 have the same problem? Are any 64-bit Win 7 PCs working correctly? Tom
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  • Karens6
    Entering \172.xx.x.xxxusersxxxx into the address box works fine We have 2PCs running Win 7 64 bit and they both have the same problem, all the other PCs are running XP with no problems
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  • slack400
    Awesome find! I've gone rounds and rounds with IBM support for a year on not being able to map drives to a V5R4 server with a PC running 64 bit windows with no one mentioning this fix.
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  • Karens6
    I ran a trace, the following is there response: In the trace we see Windows sending a request to the iSeries for srvsvc. The iSeries responds with Function not supported. Windows keeps sending the srvsvc request to the iSeries. We are not sure if it is expecting to get a different response from the iSeries, or what. Then Windows decides to go out to http port 80 and see if something on port 80 will respond, which it does not because NetServer does not use this port. Windows makes a bunch of requests trying to contact port 80, which is all eating up time and delaying what you are trying to do. In the past when we have seen Windows try to access port 80, it has been when the Web Client service was running. If it was not running on the PC you traced, we have no way of telling why Windows was trying to access port 80. This would be a question for Windows Support.
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  • TomLiotta
    IBM has a fairly recent document on an issue that is at least closely related -- Windows 7 and IBM i NetServer. Description of a possible fix takes a somewhat different direction. Tom
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  • Karens6
    I disabled the Web Client and it looks like the problem is solved
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