Office 2003 Upgrade/File “Send To” problem

Tags:
Lotus Domino
Microsoft Office
I am upgrading Office 97 clients to Office 2003. We use Lotus Notes 6.5.3 email client. The "send to Email recipient" from eg word is now trying to call Outlook instead of notes. Notes has been set as the default client via IE and notes itself. Must be another registry entry somewhere... any ideas?
ASKED: May 11, 2006  7:09 PM
UPDATED: May 12, 2006  8:15 AM

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If you are using Lotus Notes there is no need to install Outlook with Microsoft Office. In Windows XP you can go to Control Panel/Add or Remove Programs/Set Program Access and Defaults and select Lotus Notes as your prefered e-mail program. If you choose to keep Outlook installed on your computer and you launch the program it will automatically set as default and you have to repeat the procedure again to set Notes as default. This can also happen if you install an update to Outlook.

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  • MMINTER
    We see this too from time to time. Even though the IE setting shows Notes you need to switch it to something else, save it, then switch it back to Notes. That corrects the registry to make it work as it should. M.
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