Offering rewards to your best customers
My company doesn't offer a rewards program. We sometimes get customers asking for a reward or discount for all the money they spend with us.
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What should I do if a good customer wants a reward for how much they spend? Are there negatives to offering it?
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ASKED:
December 20, 2010 7:23 AM
UPDATED:
October 29, 2012 5:53 PM
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