Not supported error

5 pts.
Tags:
Crystal Reports
Crystal Reports 10
Crystal Reports error messages
I am getting the error Not Supported when I lock my PC. Not all Crystal 10 users get this error when they lock their workstation. Does anyone have a clue what could be causing this.

Answer Wiki

Thanks. We'll let you know when a new response is added.

I’ve only experienced this error when the connection with the database has been lost and then restored. I find that the report can not be saved, but if closed and re-opened then works fine and changes can be made and saved.

Discuss This Question: 3  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • carlosdl
    Please provide more details. Is the complete error message just "Not Supported" ? if not, please post the complete message. Also, do you get this error when you lock the OS session, or when you un-lock it ? Is this an operating system message, or a Crystal message ? What is the operating system ?
    68,585 pointsBadges:
    report
  • Twilson37
    I also get this error. It simply says "Not Supported." That is the full extent of the message text. Everything is running fine until I lock my computer. I hear a ding in the background immediately upon locking the session. When I unlock the computer the error message is there. I am pretty sure that it happens upon locking the OS session. I've tested it several times. I lock it, hear the ding, immediately unlock it and the error message is there. I am running windows xp.
    10 pointsBadges:
    report
  • Martinjamesward
    I am also getting this problem - I can run the same report multiple times and onlt get the message when I lock my screen. I think the issue that the connection to the database is lost when the PC is locked, as Crystal can not determine why it just reports 'Not Supported' - I have I am running CR10, Windows XP over a Notes / Domino DB via NotesSQL
    415 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following