I have taken over some client remotely while a fellow business owner is on vacation. I am not able to view the problems first hand because his client base is on the east coast and I am on the west. The customer called and their router went down...i.e. I can't remote in and easily fix any problem. They have purchased a new router and I have walked them through setting it up far enough to have internet. Their outgoing email through their onsite email server is working fine. They are able to send and receive email internally no problem. They however cannot receive external emails at all. I have set the POP3 port in the router. What else could have changed to not allow the receipt of external email? Thanks so much for any help...it will be greatly appreciated :)
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