Not receiving email

5 pts.
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Outlook
Having a problem receiving an email with a 10MB attachment. Receiving all other mail fine. The total data count on all mailboxes is 7GB on an Exchange Server. Is it as plain as not enough storage or does anyone know if anything else is going on? Any input would be helpful. Here is the message that the sender is receiving when trying to send the email. Your message did not reach some or all of the intended recipients. Subject: FW: Help with this problem Sent: 10/18/2004 8:40 AM The following recipient(s) could not be reached: 'recipient@domain.com' on 10/18/2004 8:55 AM There was a SMTP communication problem with the recipient's email server. Please contact your system administrator. <Senderserver.senderdomain.com #5.5.0 smtp;552 Requested mail action aborted: exceeded storage allocation>
ASKED: October 18, 2004  2:19 PM
UPDATED: October 20, 2004  11:16 AM

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1. Disk allocation?
2. Default on your store is 10mb or less. Change your own personal storage limit and see if you can receive your attachment.
I would not suggest changing this at the store level.

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  • MCScrapE
    Exchange has a default of 10mb for attachment sizes. I agree with the previous post and that you should not change it unless you are directed to do so by your executive team. The store size limit for Exchange standard is 16gb and assuming you have enough hard disk space, this should not be an issue. If you want to test, modify your own mailbox size limits.
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  • Wmorrison
    Thanks for the responses. I have actually found the culprit, which was the firewall. Made a change there and everything is good. Thanks WM
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