55 pts.
 Not prompting fro Smart Upgrade
Hello, I'm currently planning for the upgrade of our notes clients from 6.5.0 to 8.0. I have set up smart Upgrade to do this. The only problem I am having is users do not get automatically prompted when logging onto notes to upgrade. The upgrade works though if they go File-Tools-Smart Upgrade. I think this may just be a limitation with the 6.5.0 client, but not sure. At the moment our servers are still 6.5.6, about to be upgraded soon. Any ideas? Thanks

Software/Hardware used:
ASKED: November 26, 2007  12:52 AM
UPDATED: November 29, 2007  12:26 AM

Answer Wiki:
If you are using a Desktop policy assigned to the users to use the Smart Upgrade application, you must be sure that the Upgrade deadline is selected to have the upgrade automatically launched. This worked for me, hope it helps.
Last Wiki Answer Submitted:  November 28, 2007  7:59 am  by  CrCG   15 pts.
All Answer Wiki Contributors:  CrCG   15 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


Discuss This Question:
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _


 

Thanks for the response.

I’ve actually got that set. I’ve tried setting the upgrade deadline for a previous date too to try and force it, but this doesn’t work. It just removes the option of updating later when you manually smart upgrade.

 55 pts.