Not prompting fro Smart Upgrade

60 pts.
Tags:
Lotus Domino
Lotus Notes
Smart Upgrade
Hello, I'm currently planning for the upgrade of our notes clients from 6.5.0 to 8.0. I have set up smart Upgrade to do this. The only problem I am having is users do not get automatically prompted when logging onto notes to upgrade. The upgrade works though if they go File-Tools-Smart Upgrade. I think this may just be a limitation with the 6.5.0 client, but not sure. At the moment our servers are still 6.5.6, about to be upgraded soon. Any ideas? Thanks

Answer Wiki

Thanks. We'll let you know when a new response is added.

If you are using a Desktop policy assigned to the users to use the Smart Upgrade application, you must be sure that the Upgrade deadline is selected to have the upgrade automatically launched. This worked for me, hope it helps.

Discuss This Question: 1  Reply

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Rounds1981
    Thanks for the response. I've actually got that set. I've tried setting the upgrade deadline for a previous date too to try and force it, but this doesn't work. It just removes the option of updating later when you manually smart upgrade.
    60 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following