Not able to view all subfolders in share account

5 pts.
Tags:
Microsoft Exchange Server
Microsoft Outlook 2007
Windows Server 2008 R2
We have run into an issue when we try to add a POP3 account in Outlook to a user. One user has his main account plus CS account added as a POP3. We tried to do the same with another user. Everything added without any issues. They later noticed when the first user creates a new subfolder the second user doesn't see it. When the second user creates a new subfolder, they are both able to see it. Tried closing and reopening Outlook, removing and adding the account, checked cache mode to be the same as the first user (cache mode off). Only way it works, is to create a new CS profile and have the user select the account when Outlook opens. Any help would be great. Thank you. * Server - Windows Server 2008 R2 Standard Service Pack 1 (64bit) * Exchange Server 2010 (v14.02.0342.003) * PC - Windows 7 Professional Service Pack 1 (32bit) * Outlook 2007

Software/Hardware used:
Windows Server 2008, Exchange 2010, Windows 7 Professional, Outlook 2007
ASKED: February 26, 2013  10:35 PM
UPDATED: February 27, 2013  2:36 PM

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