I have received several calls from users that their upgrade of Norton Antivirus or Internet Security 2005 fails. The natural reaction I had was to uninstall the previous version and install 2005. However after the 2005 upgrade even though the previous version is listed in Add/Remove programs, the uninstallation fails. All users have SP2 installed.
Anyone else seen this behavior and/or fixes? I am going to check Symantec's web site but if anyone has a fix, no need to re-invent the wheel.