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JimTrouble
15 pts.
 No free/busy information could be retrieved
Exchange 2003, No Free/busy information, Outlook calendar, Outlook meetings
Hi all i am having a problem setting up resource mailboxes in our organisation and cant find any help on this subject! I have a single domain, single site, single Ex2003 server setup. We have 2 DC's - EX2003 box is seperate. I am trying to set up meeting room resources so that users can automatically book meeting rooms when they try to schedule a meeting. I have created 7 user accounts for the meeting rooms. I logged into these accounts and configured Outlook profiles for each mailbox. I also sent a mail to ensure that the mailboxes were fully enabled (they were). My problem is when i try to schedule a meeting for any of the 7 meeting rooms I am seeing the error message "No information. No free/busy information could be retrieved." I have seen a similar question to this asked many times on the Internet but have seen no answers that suit my case so any help would be very appreciated! Thanks in advance

Software/Hardware used:
ASKED: November 26, 2007  3:35 PM
UPDATED: May 27, 2008  5:15 PM
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Answer Wiki:
I hope the following linked information will answer your question: <a href="http://wang.se/en/resourcemailbox.html">Create Exchange Resource Mailbox</a> In the Outlook of the resource account, go to <i>Tools, Options, Calendar Options, Resource Schedule, Set Permissions</i>. Make sure the "<b>Set standard resource permissions for all users</b>" option box is selected. One more thing, make sure all your meeting room accounts were created in the <b>Resources</b> folder, not the <b>Users</b> folder.
Last Wiki Answer Submitted:  November 26, 2007  10:12 pm  by  HCream   1,235 pts.
All Answer Wiki Contributors:  HCream   1,235 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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Thanks for your response Hcream!

I have the 7 resource accounts setup in their own OU (which i named Resources) at the root of our AD Forest.

I have added myself to the resource mailboxes as “owner” giving me all permissions. I have followed the steps in the article you sent but still no joy??

I have even given Anonymous and Default all permissions but im still getting the error message saying that no free/busy information is available whenever I try to schedule a meeting. I must have missed something but i just dont know what!

Thanks

JimTrouble
 15 pts.
 

Did someone ever figure this out? I’m having the same exact issue and I have tried the same exact things “JimTrouble” has tried.

Mo.marchese
 15 pts.