Question

No free/busy information could be retrieved

Calendar, Domain controller, Outlook, Exchange 5.5, Free/Busy option

Hi all

I am having a problem setting up resource mailboxes in our organization and can't find any help on this subject.

I have a single domain, single Exchange 5.5 server setup. We have 2 DC's - exchange 5.5 box is separate.

I am trying to set up meeting room resources so that users can automatically book meeting rooms when they try to schedule a meeting.

I have created 5 user accounts for my 5 meeting rooms. I logged into these accounts and configured Outlook profiles for each mailbox. I also sent a mail to ensure that the mailboxes were fully enabled (they were).

My problem is when i try to schedule a meeting for any of the 5 meeting rooms I am seeing the message "No information. No free/busy information could be retrieved." This is displayed when I hover my mouse over the status bar under scheduling tab in the outlook calendar.

I have seen a similar question to this asked many times on the Internet but have seen no answers that suit my case so any help would be very appreciated.

Thanks in advance

What version of outlook are you using?
My first suggestion is upgrade! But that may not be feasible for you at this moment.... Knowing the client configuration will help for a first step.