Network printer

75 pts.
Tags:
Canon
Microsoft Windows 7
Networking
Hi IT members I need some advice regarding about network printer. I have 3 notebooks that use Win 7 using wireless. All notebook are dynamic address, a Canon 2800i printer with static IP address 192.168.1.99 ,1 modern & 1 switch. The connection is printer LAN cable to the switch & switch to computer. Some notebook able to print from computer to printer & also get reply when ping the IP address of the printer, but some notebook not able to print from computer it won't reply when ping the address of the printer. It seemed like the computer couldn't find the IP address of the printer and it couldn't print from the computer, so this the problems I have disable firewall check the modern & switch, wireless connection & printer IP address all in good working condition but still cannot print from the computer. Please help.

Software/Hardware used:
win7

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  • TomLiotta
    What are the subnet settings of the printer, a working laptop and a non-working laptop? Are the laptops all getting dynamic addresses from the same DHCP server? . Tom
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  • RLHRLF
    Have you Installed the Printing machine Driver software on the notebooks that can't communicate with the printer? If you haven't do so, the problem might be the missing driver software which prevents the communication between the printer & the PC's. Also try to ping the other PC's that are communicating with the printer just to be sure of where the actual problem is. If the non-printing PC gets the ping replies from the printing PC's then the problem is mostly associated with the printing machine's driver software. Hope that helps.
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