Network Account Continually locking in Active Directory

pts.
Tags:
Help Desk
Networking
Security
Servers
Tech support
Windows 2000 desktop
User is continually getting locked out of his network account (atleast twice a day for the last two weeks). He logs into two desktops and one laptop all with Windows XP OS. Tried re-creating account but no fix. Any other ideas how to fix and why this could be happening? We've also recently upgraded to Outlook 2003.

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Something or someone could be attempting to logon automatically and repeatedly via stored credentials with an incorrect password. To determine if this is the case or if in general there’s failed logons check the audit logs on the server (Control Panel->Administrative Tools->Eventviewer->Security) and look for logon failure events.

Given you mentioned Outlook, it could be that the user has setup outlook to logon using the username/password rather than Windows integrated authentication. If this is the case you should set the user up to authenticate to Exchange via Windows integrated authentication thus avoiding the problem and increasing security.

Hope that helps.

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