How can I create a NDR, for ex-employees, so that those who send them email get a NDR with necessary information included as to whom they should contact if its of a business nature.
Software/Hardware used:
ASKED:
November 13, 2008 8:15 PM
UPDATED:
November 14, 2008 4:51 PM
Technochic, I think they are looking for a way to redirect the sending party to the employee that is handling the ex-employee’s responsibilites at their company.
What I do if the person has left without notice is that I forward their e-mail to the new person responsible for their job. I also forward their phone to the new person as well. After a couple of weeks, the new person has notified customers of their contact information and we delete the old employee account. If a customer uses the old e-mail after that and gets a standard NDR, hopefully they will call the company to find out who their new contact is.