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DocHolleyday
5 pts.
 My printer won’t work
HP Officejet, Printer errors
How can I get my HP Officejet 5610 All-in-one to work.the CD I have is the one that came with the computer but it keeps saying please insert All-in-one CD?

Software/Hardware used:
ASKED: December 31, 2012  3:57 PM
UPDATED: December 31, 2012  4:03 PM
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Answer Wiki:
Go to the factory website and download the file for the type of printer that you have.  When it ask for the files, point it to the location of where you downloaded the files and that should fix your problem.  Warning:  You MUST download the All-in-one files, if not, you will get the same response.
Last Wiki Answer Submitted:  January 2, 2013  12:36 pm  by  Harisheldon   5,475 pts.
All Answer Wiki Contributors:  Harisheldon   5,475 pts. , Michael Tidmarsh   11,380 pts. , DocHolleyday   5 pts.
To see all answers submitted to the Answer Wiki: View Answer History.


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but it keeps saying…
 
We need more information than that. What “keeps saying”? What kind of computer is it? What is the OS and what service packs are installed? What are you doing when “it keeps saying”? What do you do when it says that? How did you start the process?
 
Tom

TomLiotta
 107,695 pts.
 

have you installed the software?

jinteik
 15,485 pts.
 

Guessing u r using Windows, have u checked the CD while inserting into another computer/ PC !! Might be the CD scratched/ corrupted (just guessing) or might be ur CD/ DVD drive not working properly….. It is better to download the same driver from HP web site and try install th same.

Subhendu Sen
 22,035 pts.