We can try to open the document by using the Open and Repair feature in Word:
To open a specific document by using the Open and Repair feature in Word, follow these steps:
- Start Word.
- On the File menu, click Open.
Note In Word 2007 or Word 2010, click the Microsoft Office Button, and then click Open.
- In the Open dialog box, click to select the file that you want to open.
- Click the down arrow on the Open button, and then click Open and Repair.
You can refer to this kb below to find more details: