Question

  Asked: May 16 2008   4:00 PM GMT
  Asked by: Gianni


multiple email accounts for multiple domain names using Exchange


Exchange, Outlook, Exchange 2003, Installation, Tech support, Exchange user settings, Email forwarding

I have users that have multiple email alias's,
doej@abc.com
doej@def.com
doej@ghi.com

The exchange server is set that if the doej@def.com or doej@ghi.com
Receives an email it goes directly to the doej@abc.com
My users are experiencing issues with their clients, what my users would like to have is the ability to use Outlook 2003/2007 and send emails with the proper address to various clients. I was wondering if there’s an application/add-on for exchange or outlook, or a setting that I change in Outlook/Exchange so the users can have separate identities when they send out emails.

Thank you,
Gianni

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Ciao Gianni,
you can try and set correct permissions for the additional accounts and then have them accessible through the "additional mailboxes" feature; another thing you may try is to setup delegation for the mailboxes.
I hope this helps.

semi:
Hi gianni

To save effort and maximise on ease of use, I would change the account setup to include each of the alias addresses as it's own IMAP/POP3 account - this way also all mail will be stored in the sent folders. I know it's not perfect, but if you want to be able to send from the correct multiple addresses, it's all I can think. You could still have them all returning to a central shared exchange account, and just use IMAP for transmission?
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Gianni  |   May 19 2008  12:42PM GMT

Ciao Alessandro,
My question to you now is, in Exchange I have these users’ email address’ set as alias’s. I shouldn’t have to set permission if the email addresses are linked to the users’. If I were to set delegations, are the emails going to be stored on the exchange server or local on there pc.

 

Technochic  |   May 20 2008  6:54PM GMT

You are correct in that these are not separate accounts, they are additional email addresses for each account and therefore you do not set different permissions.
Our users have 4 email addresses attached to their accounts, and only one is primary, which means that one will show as the address the email is sent from.
If you have both <a href="mailto:user@abc.com">user@abc.com</a> and <a href="mailto:user@123.com">user@123.com</a> set for an email account and <a href="mailto:user@abc.com">user@abc.com</a> is set to be primary then anyone who receives email from them will see <a href="mailto:user@abc.com">user@abc.com</a> as the return email address.
As far as I know there is no way to send email to different people with a different “from” email address for the same account. You would have to create different email accounts instead, each with a different primary SMTP.