MSO 2k3: Cannot add other user’s folder from inbox to folder structure

5 pts.
Tags:
Active Directory
Microsoft Outlook
Microsoft Outlook 2003
Microsoft Outlook permissions
Microsoft Windows Server 2003
User Permissions
Windows 2000 Server
Hello! I am having issues adding a folder from another user's inbox tree to a user who will be taking over that folder's jobs here in my office. I as a Network Admin can add the folder to my MSO interface.I went as far as making BOTH users administrators in Active Directory, but the issue persists. I have recently upgraded from Win Svr 2000 mixed mode to Native Win Svr 2003. I have not made ANY GPOs except enforcing password ages. Your help is greatly appreciated. Thanks!!!

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Undo giving Admin permissions to the users.

Give the new user rights to view the other user’s inbox from within Active Directory. If needed, also provide permissions to send on behalf of the other user.

Now have the new user set up their Outlook MAPI profile to log onto a secondary mailbox. Alternatively, the new user can set a second MAPI profile to log onto the mailbox as ‘primary’ separately.

This way the user will see both mailboxes.

David

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