MS Terminal Services Client Control (redist) not available when XP Pro Installed with SP3

75 pts.
Tags:
ActiveX
Remote Web Workplace
SBS 2003
Terminal Services
Terminal Services Client Control
Windows XP
I recently loaded XP Pro on new machines using media with SP3. When I finished all MS updates, I attempted to access Remote Web Workplace (RWW) on our SBS 2003 (connect to client machines and/or server). I got a warning about my IE setting blocking the install of an Activex but IE settings are not the problem. For example, when I installed SP3 over an pre-existing machine with SP2 which already had been accessing RWW, I got the same warning but then at the bottom of the screen got the opportunity to click a text box link which brought up the opportunity to “enable” the add-on “Microsoft Terminal Services Client Control (redist)”. On machines built from media with XP Pro SP3, this text box with the link do not appear and therefore am unable to enable the add on and access RWW. Does anyone have an idea how to fix this without disabling Activex on the server or re-installing XP with SP2 and then add SP3 later.

Answer Wiki

Thanks. We'll let you know when a new response is added.

See if this is your problem.

http://msmvps.com/blogs/bradley/archive/2008/05/06/xp-sp3-rww-and-active-x-messages.aspx

Let us know
dmw

____________________________________________________

Yes…I want to be clear, though. In the second screen shot, it shows the needed but disabled add on. My problem is that the add-on does not show up so I can enable it. Those screen shots are exactly what I experienced when I upgraded to SP3 (which was never a problem for me).

I have since learned that if I go into Internet Options, Advanced Tab and click RESET, the problem goes away. That essentially solves the problem of RWW access but I feel it is a bug. Customers should not have to struggle to find out they need to hit RESET in IE immediatly after installing the OS with XP Pro SP3.

If you know of other solutions besides RESET mentioned above, I would love to know. Thanks for your help and time!

CASLIT

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