Ms Outlook

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Microsoft Outlook
One of our users has been receiving "Read Reciepts" from an email account that was deleted from our system, probably a year ago. What could be the cause of this..?

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You will need to check internet headers on message, and your mail logs to determine where the message is actually coming from. Usually this will give you an idea of what is really happening. Could be as simple as undelivered mail going to an administrator mailbox, and read reciept generated when it is opened there.

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  • Imdavies
    I am assuming that you are uasing an exchange server. We had a similar problem, when we deleted users from the Active Directory on the main server, the mailboxes weren't deleted from the exchange server. We now just delete the user from Active Directory on the exchange server, and the system updates properly...don't know the cause but it might be worth checking in exchange that the mailbox has been deleted.
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  • Ccalvin
    Could it be that these reciepts were "pending" on a machine that only recently connected to the internet for the first time in a year. Perhaps a laptop, an unused dial-up connection, a desktop machine that has been in storage?
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