Monitoring *aaS deployments for SLA requirements

346360 pts.
Tags:
Cloud Computing
Knowledge Point Challenge
Performance indicators
SaaS
SLA agreements
storage as a service
What are you using to monitor cloud/*aaS deployments to make sure vendors meet their SLA? Right now, we have a few SaaS applications deployed, and while uptime is somewhat easier to check, how do we determine latency fault and under-performance? Also, if we move into storage as a service, any monitoring tips there? Thanks.

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