Comments on: Mobile user can’t access mapped drives in local area http://itknowledgeexchange.techtarget.com/itanswers/mobile-user-cant-access-mapped-drives/ Sun, 19 May 2013 03:14:28 +0000 hourly 1 By: chippy088 http://itknowledgeexchange.techtarget.com/itanswers/mobile-user-cant-access-mapped-drives/#comment-84144 chippy088 Mon, 22 Nov 2010 10:20:45 +0000 #comment-84144 He might not have permission to enter the Melbourne office and read the files by vpn from the head office location. (I take it that is what you mean, when you say he can’t access his files locally) Has permissions on the Melbourne server been set up to allow him to? Might be the answer

Does he have direct a vpn into Melbourne? If not, that might be the easier way to go. 1 hop is better than 2 long hops, which could have timing problems, due to dropped packets, caused by the time to live counter on each packet.

You say

‘I have tried it on different laptops, through different internet connections.’

but you didn’t say if they were successful, or failed also. What location were you at when you tried?

One thing I am not quite sure on is, if he can access the live files on the NZ server, why would he want to access them locally? What happens if the mirrored files aren’t the most upto date? (due to archiving delays.)

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