Missing PST files in Outlook 2000

60 pts.
Tags:
.PST files
Active Directory
Active Directory 2003
AD
Outlook
Outlook 2000
Hi, After trying a restructuring of my entire network, I had to demote my Windows XP computers from and NT Domain to and Active Directory 2003 domain, I lost my PST files in Outlook 2000. Actually, I demoted the XP computers to a workgroup the promoted them to an Active directory domain. Now when I log in, I can't seem to find any of these PST files as I am prompted to set up my email all over. However, I'm using a different login account. But still, when I log in as an administrator, I can't find these PST files especially when I try to search using the *.pst in the search bar. I really need this done before I get fired tomorrow at work. For all my users will not find it funny. Thanks in advance

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The PST files should still be local on the machines. However, it sounds like you do not have the correct credentials to access the files. You should have copied the PST files to a location before removing the machine from the NT domain. Then, when you go into the AD domain, you will need to copy the files back onto the machines in the new profiles for the users. They will have new SIDs (security identifiers) in AD even if their username is the same as the NT domain.

Can you return the computer to the NT domain and then see if you have access to the PST files with the appropriate credentials?

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  • Aneel
    First SHOW HIDDEN FILES & FOLDERS in Tools-Folder Options of My Computers. Just check in the profile of your users. The .pst files resides on the local computers. e.g C:\Documents and Settings\user profile\Local Settings\Application Data\Microsoft\Outlook
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  • Labnuke99
    You won't be able to see these folders without the appropriate rights to them. They will not be visible to non-authorized accounts.
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  • Schmidtw
    To re-establish or establish for the first time mail accounts with your exchange server, you will have to do so under aministrative rights of the computer by using the control panel, instead of doing it top level down through outlook. Doing is this way should provide a little bit more insight into the permissions aspect. -Schmidtw
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