Missing pages AS/400 remote client access printer

Tags:
AS/400 printing
OUTQ
Remote access
Remote client access printer
I have a PC writing spool entries to an as400 outq (using HPLJ4 or HPLJ5 drivers) which are then printed on a remote client access printer when the printer is connected. We are frequently losing one or more pages at the start, in the middle or end of a print run. When I use a re-send facility to reprocess exactly the same output through the same facilities the results vary, and I can either get all pages or again miss one or more. Any idea what could be causing this, or a solution would be even better. I have never before seen this since day one of the AS400 life cycle (yes i've been around that long too) so I doubt that is where the problem lies, but I can't for the life of me make sense of what is happening. Help please.
ASKED: December 4, 2008  4:15 AM
UPDATED: July 3, 2009  4:03 PM

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Hmmmmm sounds strange.

If it’s happening randomly thats even more confusing.

I am wondering if it may have something to do with the print buffer.
Maybe there is not enough memory in the printer if these are very large spool files.

You said it was a remote CA printer.
Maybe there are some connections issues with a noisy signal or lack of bandwidth.

The only other thing would be to try a different printer and see if you get same results.

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  • mcl
    Yeah, try another printer. Try another workstation. This is a weird one. I'm guessing that the printer is locally attached to the workstation if you are using CA to define the interface. If it is a network printer you might be better off creating a printer device of type *LAN. Let us know what you find.
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