Missing inbound IDocs
We are in the process of implementing a new IDoc application, whereby we process inbound IDocs in R/3 4.6C.
The other party claims to have sent four IDoc's "simultaneously" to our development environment, but we've only received and processed two.
How can we be sure that we receive all IDocs sent by the other party? Is it possible that our SAP server cannot respond fast enough and that we therefor miss IDocs?
Thanking you in anticipation,
Marius Page
Software/Hardware used:
Software/Hardware used:
ASKED:
December 12, 2005 7:35 AM
UPDATED:
December 13, 2005 11:07 AM
Answer Wiki:
Talk to your BASIS folks and ask them to look at transaction BD87 (IDoc Monitor). There you can see which IDocs have been received and processed. It is entirely possible that due to the allocation of resources all IDocs may not be processing at the same time or in timely manner, especially if you received several but not others. In this view, you may also force processing by highlighting the unprocessed IDoc and click on Process button.
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The question would be how the partner system is connected to you. Is it a ‘guarenteed’ delivery system? Is the sending system sending via an RFC call? If so what function module are they calling? I would also focus on the partner profile. Is it set to ‘immediate’? I would park the idocs in status ’64′ via profile settings. That way you are eliminating any application-type issues. Also, based upon the RFC call they are using, the sending system should receive the IDOC number back after successfully sending one. They should be able to tell you the idoc numbers. To summarize, I doubt the problem is a ‘slow server’—if so, they should not receive a successful return code from their ‘send process’.