Missing default apps on BlackBerry Z10

Tags:
BlackBerry
Mobile
I'm using BlackBerry Z10. A few days back, I installed 10.3.1.634. And the issue came to see is, the OS has missing many default apps e.g.
  • File manager
  • Calculator
  • Compass
  • Video
  • Pictures
  • And many others
Facebook and Twitter apps or also not working. Please help me out hot to locate apps and redress other issues.

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how do i reinstall missing applications like pictures, file manager etc

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  • TheRealRaven

    Where did you get 10.3.1.634? (What link address?) How did you install it?

    Please include enough detail for us to guess how to proceed. More questions might need to be answered, but those two must be answered first.
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  • Subhendu Sen
    Assuming you did a firmware update/ OS upgradation, and is this version officially announced by BB. Have you taken all necessary backups before doing all of these. If not you have a mess. as you know, if you did that, the device will be acted like a new handset! And also this is for developer version not for all users. You can do one, reinstall the original OS with matching version/firmware and restore the backup through BB desktop application (if any).
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  • atavwo2020
    I flashed my BlackBerry10 and I was having missing default apps like gallery, video, Fife manager, calculator, and my device could not accept other downloaded apps. What must I do?
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  • Subhendu Sen
    @atavwo2020, You can try to going Options > device > application management. Now select blackberry app world, & press the proper key to open the menu and click delete. After that, it may ask for reboot. Now clear pushed content on your blackberry browser. Now re-download/re-install the missing apps again. If error occurs mostly with native apps, you can either download / install them by going through app world/directly from browser.
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  • 123Abhay
    I flash my BlackBerry z10 after that some apps are missing like image, Video, file manager etc. Sir please help.
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  • Subhendu Sen
    @123Abhay, hope you have taken all of the necessary backups of your BB Z10. If yes, you can try to reset the phone to get them back and restore the backups.
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  • yemi1993
    I just flash my BlackBerry 10 and I can't recover all my default application like photo music video and many more.
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  • Subhendu Sen
    @yemi1993, what did you mean by can't recover my default applications? Generally, when resetting a phone, it automatically reinstall its own OS and restore all default applications that are system related. Check either this process is completed at last. Or if you meant, for your personal photos/videos/files etc. then you must took backups before going to do the job. Now you can restore your backups by using Black Berry Desktop Manager.
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