
When you reboot the computer, this problem continues? This normaly occurs when the word file or the template is not closed normaly, and stay im memory.
PPG

Is she the only person to use the document, normally that error is caused if persay you and i were on a network and sharing a file, i had it open for editing and you wanted to open it to edit it you couldn’t because i was all ready in it with full permissions…i would have to save and exit before you could have full privlages, the reason that is is because if i am working on a file making changes and then you open it and start working on different changes whoever saves it last gets the changes made, and the other doesn’t

There is an option in all of the office programs to prompt a user to ask if they would like to open a file in read only mode. This can be checked by opening up the file and in word going to Tools / Options / Security and checking if the read only recommended check box is ticked. You can deselect this option and then save it if you want to . Hope this helps

You might have opened another file in the Microsoft Word with the “Open With” option in the right click on the file. Then the word may have asked you to open the file in read only mode or not and you might have clicked yes.
Dillip.










