I'm trying to set up a user workstation to use the Auto-Archive feature in Microsoft Outlook 2003. We are using .OST files with Exchange Server. After setting the parameters for Auto-Archive and rebooting the computer, Outlook created the Archive folder structure. I tried archiving the entire Outlook mailbox and individual folders, with no luck. Outlook .OST files can be manually dragged and dropped into the archive folders.
We are also running the Instant Messenger (IM) tool, Microsoft Communicator 2005. I don't know if this program interferes with the email archiving process. Shutting the IM program down on the client computer had no effect. I've removed the Archive file and structure and tried the setup a couple of times with the same results. I suspect that after the preset time interval the "auto" feature will also fail. Any help would be greatly appreciated.
February 11, 2008 6:37 PM
July 29, 2010 7:23 AM