I'm having a problem configuring our ISA 2000 server to show user names in the weekly reports that we generate. I have completed the following steps, but to no avail:
-Configure the log files to record user information
-Configure all machines on the internal network as Web Proxy and Firewall clients
-Remove all anonymous access Site and Content and/or Protocol Rules
-Disable the HTTP Redirector
These suggestions were all found at: http://www.isaserver.org/tutorials/userinfo.html.
The ISA firewall client was installed on all of our approximately 40 workstations via a log in script. They are configured to connect to our ISA server via the IP address specified.
The weird thing is 3 or 4 of the users are logging correctly, but the rest show only IP addresses. I cannot for the life of me figure out what is causing this. Any help is great appreciated.