Microsoft Exchange Server 2003 Vs Outlook 2007

135 pts.
Tags:
Exchange Server 2000
Microsoft Outlook 2007
Hi all,
we run Exchange server 2003 but users uses outlook 2007. presently just one user's outlook will not saving email addresses i.e. is always showing old email addresses and not adjust itself.
please what could cause this and how can I resolved it?
thanks

Answer Wiki

Thanks. We'll let you know when a new response is added.

If you mean new addresses as in the Suggested names from email history. The NK2 file may have gotten corrupted. That is the file that contains email address history for Outlook. It is located in C:\Documents and Settings\UserName\Application Data\Microsoft\Outlook.

1. Close Outlook
2. Renamed the NK2 file to something like NK2.old or delete it.
3. Re-open Outlook
4. Check if the new email addresses are being saved.

Discuss This Question: 3  Replies

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy
  • Technochic
    Do you mean saving new email addresses that he is creating? Or is he not able to see new addresses in the GAL? Please share more details. Thanks.
    57,010 pointsBadges:
    report
  • Owolab
    Thanks all, i just fixed this! i recreated the user profile and it worked. one love
    135 pointsBadges:
    report
  • Technochic
    Good to know the solution you found. Thanks!
    57,010 pointsBadges:
    report

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following