Microsoft Exchange Server 2003 Vs Outlook 2007
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Owolab
115 pts.
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Q:
Microsoft Exchange Server 2003 Vs Outlook 2007
Exchange Server 2000, Microsoft Outlook 2007
Hi all,

we run Exchange server 2003 but users uses outlook 2007. presently just one user's outlook will not saving email addresses i.e. is always showing old email addresses and not adjust itself.


please what could cause this and how can I resolved it?


thanks
ASKED: Sep 25 2009  3:03 PM GMT
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Mshen
23535 pts.
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If you mean new addresses as in the Suggested names from email history. The NK2 file may have gotten corrupted. That is the file that contains email address history for Outlook. It is located in C:\Documents and Settings\UserName\Application Data\Microsoft\Outlook.

1. Close Outlook
2. Renamed the NK2 file to something like NK2.old or delete it.
3. Re-open Outlook
4. Check if the new email addresses are being saved.
Last Answered: Sep 25 2009  5:18 PM GMT by Mshen   23535 pts.
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Technochic   40210 pts.  |   Sep 29 2009  6:43PM GMT

Do you mean saving new email addresses that he is creating? Or is he not able to see new addresses in the GAL? Please share more details. Thanks.

 

Owolab   115 pts.  |   Sep 30 2009  8:02AM GMT

Thanks all,

i just fixed this! i recreated the user profile and it worked.

one love

 

Technochic   40210 pts.  |   Sep 30 2009  1:38PM GMT

Good to know the solution you found. Thanks!

 
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