messaging and collaboration

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What is messaging and collaboration,how does it works,how to set it up ,where can it be implemented and how
ASKED: January 24, 2006  8:40 AM
UPDATED: January 12, 2008  6:52 PM

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In the business world, messaging is similar to the “public” Instant Messaging products from the likes of AOL, Yahoo!, Microsoft,
the main differences are that the Enterprise-class systems called EIM, include two additional features:
1 – all messages are encrypted from within the sending EIM client software and decrypted within the receiving client software
2 – all users are authenticated with a 2-factor identification mechanism
3 – no rogue message can come from non authenticated user
4 – a user must have permission to send messages to another particular user. permission is given by the “receiving pary” and can be revoked at any time
5 – users can exchange files, that are ALSO encrypted and decrypted within the client software
6 – these files can be of any type and any size (up to 1 GB, including audio and video)
7 – presence is included

EIM are of 2 types: those that require hardware and those that are software only. The second type is much easier to use (no equipment to tune, manage and upgrade) and easier and less expensive to purchase, implement and manage.

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  • Larrythethird
    amaison gave an excellent description of enterprise messaging. Collaboration is just what the dictionary defines it as, working together. This go a little beyond just messaging, from document control, to project tracking to group calendaring. Basically sharing with your fellow workers to avoid duplicate efforts. Right now, there are only a few good "groupware" products out there. Most are expensive. Microsoft's Exchange is an example. It has the ability to do most of that, for a price.
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  • drussel
    The product that created and defines collaboration since the mid 90s is Lotus Notes (Domino is the server and Notes is one of the clients). I take exception to the statement that MS Eschange is collaboration.... email, cal., and scheduling ... yes. Collaboration .... no. Lotus Notes is capable of all this, plus IM (Secure IM), awareness, workflow, white boarding, team rooms, web serving, application serving and more. It also has an excellent history of offering a quality migration path.... without pain. It is truely "OPEN", it will run on about anything.... MS Windows 2000/2003, LINUX (about any version), UNIX, OS/400 and even Mainframes. It was created for the Enterprise, unlike other products like Outlook/exchange, AOL IM, etc. It also has multiple clients, so if you love Outlook, Outlook can be the client. It also has a Browser client. I am biased, but we do both Exchange and Notes/Domino. There may be businesses where Exchange is the right product, but do not be led to believe that it is "Collaboration" or that it is the same as "NOTES". Exchange requires and runs only on MS Windows servers. It drags overhead ... other MS products, especially if you want true collaboration. And it does not have near the track record as being bullit proof, dependable, and upgradeable. You need to know that Notes/Domino offers an environment in which you can create scripted apps, developed via Lotus Script, Java, etc. and can support a true database (DB2) as well as the NotesDB. These apps add a whole new and different dimension to NOTES. Apps that can be accessed via LAN/WAN or the internet. Competive products require add-on products to do this. Notes can us APIs to easily access back-end databases. Take a look. Good Luck
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