Messages in mail.boxes not marked as dead

0 pts.
Tags:
Lotus Domino
We have 2 Domino servers running McAgee GroupShield that receive incoming email from a pair of SMTP servers, scan them for malware, then route them to the recipients. One of these servers will mark undeliverable messages as dead after 45 minutes or an hour, after which an agent we have running hourly deletes them. The other one won't mark them as dead ever and we can't figure out why. IBM Support suggested deleting the mail boxes and letting Domino recreate them on the affected server but that didn't help. Then they suggested adding a MAILTIMEOUTMINUTES parameter to the NOTES.INI Settings tab of the server configuration, which didn't help either. We are at a loss as to what to do. The mail boxes fill up with messages for associates who no longer work here and undeliverable spam and when the reach a message count of something over 1,000 messages the server will stop routing. All suggestions are greatly appreciated. Thanks in advance.
ASKED: November 2, 2007  3:31 PM
UPDATED: February 1, 2008  2:42 PM

Answer Wiki

Thanks. We'll let you know when a new response is added.

IBM took my two answers. I would have done both. Are the messages ever being marked as dead?

=================
You need a configuration document for your mail server; create one if you haven’t already. Select the “Router/SMTP” tab, then the “SMTP Inbound Controls” tab. Change the field labeled “Verify that local domain recipients exist in the Domino Directory:” to “Enabled”.
Restart SMTP and the mail router tasks. That should take care of your problem.

Discuss This Question:  

 
There was an error processing your information. Please try again later.
Thanks. We'll let you know when a new response is added.
Send me notifications when members answer or reply to this question.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Forgot Password

No problem! Submit your e-mail address below. We'll send you an e-mail containing your password.

Your password has been sent to:

To follow this tag...

There was an error processing your information. Please try again later.

REGISTER or login:

Forgot Password?
By submitting you agree to receive email from TechTarget and its partners. If you reside outside of the United States, you consent to having your personal data transferred to and processed in the United States. Privacy

Thanks! We'll email you when relevant content is added and updated.

Following