Home > IT Answers > AS/400 > Message monitoring software
CharlieBrowne
7810 pts.
Q:
Message monitoring software
AS/400
We are currently using PSDetect to monitor message in QSYSOPR to forward to emails and phone message.

This package has much more that we need. Intead of wrinting something ourseleves, can anyone recommed a packacge ofr us?

We need to identify selected messages by Job and/or User and be able to forward them (possibly even submit a new job as a result of the messsage).



Software/Hardware used:
AS400 V5R4
ASKED: Nov 6 2009  5:11 PM GMT
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Whatis23
5090 pts.
A:
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CharlieBrowne,

Have you looked into Management Central ?

I am using the Message Monitor feature to monitor for certain CPF messages and have it executing a CL Pgm I wrote that sends out emails.

Just a thought,
Bill

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Helpsystems products Robot/Console and Robot/Alert work together to provide that functionality. I have a minor issue with a few phones not able to respond back to messages, but it is reliable in getting the messages out.

_______________________

We were also using Helpsystems Robot/Console and Robot/Alert. As with your shop, the combined fuctionality. though user friendly and convenient, was far too much for our shop especially in regards to the price plus maintenance.

The switch was made to Management Central. You can assign two msg sets to monitor desired errors with one trigger cmd and one reset cmd. It was perfect for our environment and were able to let the Robot maintenance expire.
Last Answered: Nov 7 2009  0:48 AM GMT by Whatis23   5090 pts.
Latest Contributors: Mshen   24710 pts., Wpoulin   1240 pts.
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Teandy   4495 pts.  |   Nov 9 2009  5:01PM GMT

We use a package called MPLUS from Byteware and have been very pleased with it so far. I don’t think it was all that expensive either. I wasn’t in on the initial purchase, but I do know that it was much cheaper than Robot.

 

WoodEngineer   2660 pts.  |   Nov 9 2009  5:12PM GMT

I recommend the Management Central solution. We’ve been using it for at least four years and are very happy with it. Since we do not have a system operator, I use it to monitor for certain conditions such as CPU Utilization exceeding 80% for more than two minutes. We also monitor for specific QSYSOPR messages and DASD issues.
Recently we added SNDTWEET from Kisco. This inexpensive software sends messages to our mobile devices and - get this! - it allows us to answer from the mobile device, including cell phones.
Couple Management Central and SNDTWEET and you will have a solution that virtually eliminates those nasty Monday morning surprises.

 

CarterC19   170 pts.  |   Nov 10 2009  7:19PM GMT

We have had great success with a product called MessengerPlus. Plenty configurable, straightforward to use.

 

Aceofdelts   430 pts.  |   Nov 13 2009  8:06PM GMT

We also use(d) MPLUS. It worked OK until our Notes server got a nasty virus. MPLUS sent the phone texts via Notes. Anyway, when I got over 1,000 texts withing a 5-minute span … I was not happy.
My point is you may want to ask your potential vendor if they have any failsafe against a mini disaster like this.
Mike L.

 

CharlieBrowne   7810 pts.  |   Nov 24 2009  10:14PM GMT

Thanks everyone for your great comments.
We have been overwhelmed with other projects and have not been able to do muc on this one recently.
It looks like I will be investiugating MPLUS and Management Central

 

TomLiotta   15390 pts.  |   Nov 27 2009  9:16AM GMT

I just checked back with this item and saw this:

We also use(d) MPLUS. It worked OK until our Notes server got a nasty virus. MPLUS sent the phone texts via Notes. Anyway, when I got over 1,000 texts withing a 5-minute span … I was not happy.
My point is you may want to ask your potential vendor if they have any failsafe against a mini disaster like this.

First, I have to mention that my employer is owned by Help/Systems (Robot/Console and Robot/Alert) and is a sister company of Bytware (the Messenger product set). I’m not involved with either of those areas, but the relationship needs to be known.

So — …a nasty virus. MPLUS sent … over 1,000 texts withing a 5-minute span… — could any product running on the System i have any control over that? Could it even have a way to detect it?

…unless the Notes server was running on the i, in which case — our Notes server got a nasty virus — how did IBM address something on i getting a nasty virus? Where exactly was the Notes server?

Tom