Message Monitoring in Management Central

265 pts.
Tags:
iSeries
Management Central
V5R4
I have been attempting to setup a new message monitor in Management Central. When I click on new monitor the system hangs for a while then get a message An unexpected error occurred. The details for the message are of no use as they do not point me in a specific direction. Any thoughts or suggestions we are at V5R4.
ASKED: January 10, 2011  9:11 PM
UPDATED: April 14, 2011  8:35 AM

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The following IBM document may very easily have the answer to the problem, however it is restricted and you have to have PartnerWorld access to get to it. Why do they restrict documents like this?
29531900, Cannot Start Monitors Because of Messages CPFB92A and CPFB96B :

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  • Shadow4412
    As I continue to review the issue it seems like there could be and authorization issue. Most of the documentation I have foound is not real clear or goes by the topics at a 10K feet level with no detail.
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  • TomLiotta
    In the My Connections area of iNav below Management Central (MgtC), drill into the connection for the MgtC system. Drill into Network-> Servers-> TCP/IP. Find MgtC in the list, right-click and select the 'Server Jobs' item from the context menu. Review the joblog for the MgtC job to see if errors are reported. Tom
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  • Shadow4412
    WHen I drill into the server logs for Management Central I find these error messages CPFB92A CPFB96B.
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  • TomLiotta
    CPFB96B From message timestamps, does it appear related to attempts to create a message monitor? Do you have a single AS/400 system or is the message related to communication with a different AS/400 in your network? Your history log (DSPLOG) may reference other server jobs during the time you are connected with MgtC. Those can be directly tied to your actions in iNav, or MgtC may connect itself to other server jobs to do its work. (E.g., it may connect to the *DATABASE server, the *FILE server or the *RMTCMD server.) Server jobs named in history log messages may show joblog problems. Also, your system audit journal may show audit entries related to authority ('AF' entries), password ('PW' entries) or other items that may need attention. Those, of course, would also be timestamped to help locate them. Clients that connect from PCs or elsewhere often aren't sent complete messages about things that go wrong. The system isn't interested in sending details to some remote system that might be trying to dig up details that it shouldn't know about. Has MgtC been mostly okay in the past? That is, have you used MgtC facilities on this system with this OS VRM before? Or are you just beginning to explore what might be possible? MgtC that hasn't been known to work in the past might need various system configuration details handled. But those perhaps can be eliminated as likely causes if you're already comfortable that things should work. Tom
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  • Shadow4412
    Tom, Management Central is loaded but I couldn;t tell you if it has ever worked correctly. I have been able to utilize the System Monitor and setup for CPU monitors for variouos systems in the network. The only other monitors I have attempted to use Message and Job have failed and I receive the same 2 messages in the server logs for that system. I do not see anything in the history log. I am new to the company and they haven't utilized Management Central much in the past. I am attempting to setup monitoring in order to gain better control of the many systems we maintain from coast to coast. Although I have used MGMT CNTRL in the past I am not sure what may need to be setup or congifured that has not been.
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  • TomLiotta
    ...I receive the same 2 messages in the server logs for that system. MgtC has both a server and a client portion. Generally, one of the AS/400s (iSeries, etc.) in your managed network will act as the MgtC "server". All of the other AS/400s will be MgtC "clients" and they will be managed through the single "server". Your iNav should be connecting to the single MgtC "server" AS/400 when you go into the Management Central node of the left-hand navigation pane. If you go into the Network-> Servers-> TCP/IP path for one of the Connections, then MgtC shows up in the right-hand pane along with other TCP/IP servers on that system. Depending on which Connection you drill into, you'll be looking into either a "client" or a "server" instance. When you refer to the server logs for that system, is it the central MgtC system or one of the endpoints (a client)? Do you know if an actual Central system has been designated? Have the other systems been defined to it as Endpoints? Is someone else also trying out MgtC functions? Perhaps someone else has configured a different Central system and it conflicts with your tests. Has Central done any inventory collections against the Endpoints? Does Central know the hardware and software (and the condition of them, e.g., the PTFs and problem databases) environment on the Endpoints, especially for any Endpoints where your new monitors might throw errors. Lots of discussion can go into a problem. It's necessary to know the environment before suggesting where to look. I don't expect that you know all the details, but we probably have to look at least once at how it's all configured and how the MgtC database was populated. Tom
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  • TomLiotta
    Some basic exploration of the nodes inside the 'Management Central' part of iNav can answer most questions. Expanding elements like 'Endpoint Systems'-> {systemname}-> Configuration and Service can tell you if inventory (or collections) has ever been taken. By drilling into parts of 'Management Central', you can see results from the MgtC database or messages indicating that an Endpoint hasn't been covered. Keep in mind that information can be found in MgtC joblogs on both the Central and Endpoint systems. Tom
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  • Shadow4412
    Tom, I have checked and double checked to make sure the system is defined as the Management Central Server. The strange think is that I can run the System Monitors and create new monitors, but none of the others work. I have SECOFR rights to the system and wide open access but I can not get anything else to run. Is there something that I am missing from a configuration or authorization stand point.
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  • Poweruser
    In Our Organization we have 2 Exchange Back End servers & 2 Exchange Front End Server.Please kindly update us there is any procedure to change Exchange mails out going from FE02 to FE01 or vice versa in case of any one of the server is down.What about the existing mails in Queues of down server.Please kindly Advise
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  • TomLiotta
    I started asking about past usage of MgtC to see if some possible common issues could be ignored. I'm not sure that they can be. Shadow4412 posted an answer that mostly relates to those issues, but no link was supplied. You shouldn't have any problem getting to the document -- Cannot Start Monitors Because of Messages CPFB92A and CPFB96B. Interpretation of it might be tricky. The definitions of TCP/IP can have errors that aren't obvious. Most TCP/IP functions can continue to work fine even when definitions aren't perfect. The continued success of most things makes a lot of sites believe that TCP/IP configuration can't be at fault. But there's a difference between "it works" and "it complies fully with RFCs". Anyway, you'll want to review the document. We might need details from TCP/IP of the Central and Endpoint systems, and possibly from the PC scheduling requests. Tom
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  • Shadow4412
    I am really starting to get confused with Management Central. Are the Monitors all Plug-Ins? When I look at Function Availability for iSeries Navigator where it relates to Monitors I get a folder for System, but for File, Job, Message, B@B Activity I get what looks like an electrical plug. Could I be missing some plug ins? The question is then are these Plug-Ins that need to be installed on the iSeries, the PC, or Both?
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  • TomLiotta
    The question is then are these Plug-Ins that need to be installed on the iSeries, the PC, or Both? I don't quite see the logic behind the icons for many items shown in Function Availability. "System values" under Task Activity shows the same electric-plug kind of icon. And down within My Connections, everything under Basic Operations shows the same icon. And further, under File Systems, Integrated File Systems and File Shares are both shown twice -- once with "normal" icons and once with a plug. For File Systems, I can imagine that there are known plug-ins that may extend iNav capabilities. But the System values item is standard, as are all items under Basic Operations. While there may be plug-ins, there are certainly non-plug-ins also. Perhaps Function Availability isn't provided for those except in cases where plug-ins are used. For File Systems, then, Function Availability may apply to standard items and plug-ins separately. I couldn't find a description of the icons. Tom
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  • TomLiotta
    The definitions of TCP/IP can have errors that aren’t obvious. If this seems to be possible, even you think it's unlikely, and you aren't certain about what some misconfigurations might be, we can go through it fairly easily. Tom
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  • Shadow4412
    Tom, Going through the configurations might not be a bad idea. I have a felling that there are a few things missing or not setup correctly. I am new to this company and we have systems all around the country that we need to monitor and be proactive on. My plan is to utillize the Message monitoring (QSYSMSG - Critical Messages) and some of the performance monitoring to help us to be more proactive than just a once a day look to make sure everything is running. I've been in upper management for a while and am now getting back into the system administration and operational integrity area again.
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  • Shadow4412
    Maybe I am barking up the wrong tree. What I am hoping to do is setup the ability to send critical messages from the iSeries in our network and that we support to my cell phone, and the cell phones of the other members of our team. Is this even possible without purchasing a 3rd party package such as ICom/400 or something like that. This should not be rocket science but we have not been able to get our message monitors to run through Management Central and I really need a solution for this that is either included in our systems or would be at an extremely low cost (Free if possible)
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  • wpoulin
    Shadow4412, The setup you are suggesting should be possible. It appears you may have configuration issues though. I have setup several of our Message Monitors so that when a certain message is received, ie; CPF1816 or CPF1817 which relate to System utility power, I execute a CL Program that receives info about the message then executes a SNDDST to send this info via email to an email account. Took me awhile to get all of the pieces to work together successfully, but it is possible. I think you need to get your configuration issues squared away first. Hope this helps, Bill Poulin
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  • Aj9
    Create MgmtCtrl.properties in C: then add the following line: QYPSJ_LOCAL_PORT=5555
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  • Aj9
    Open a notepad. Then type: QYPSJ_LOCAL_PORT=5555 save it as MgmtCtrl.properties in your local drive C: You may also try 5544 but 5555 works for me
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  • TomLiotta
    That's a useful suggestion from Aj9 (and thanks for the 'bump' to make this visible again). Basic discussion is in Firewall Considerations for Management Central. That document contains a link to another that has additional detail. Tom
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  • TomLiotta
    Even more info is in Readme File for System i Access for Windows Service Packs. Search the page for { MgmtCtrl.properties } to locate some of the discussion. Tom
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  • Aj9
    Thanks Tom. Just had the same problem with the Management Central and found this thread. I just thought it might help others also.
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  • Shadow4412
    [...] Message monitoring in management central [...]
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