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  Asked: Jun 8 2005   7:29 AM GMT
  Asked by: aliyani

Media Player couldn't run!!!!


Application software, Third-party services, Development, DataCenter

Hello all,
I installed w2k pro for a client and SP4 and then all patches from online microsoft site and then installed Media Played online and after that when I choose two patch script for media player at the start point in installation it said "can't install this patch",
and now when I run Media Player it says:
"The procedure entry point GetUserGeoID could not be located in the dynamic link library KERNEL32.dll"
What can I do?Could you please help me?
Thank you.
-----
Regards
Mahnaz

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Last Answered: Jun 9 2005  6:50 AM GMT  by ritakrop




Uninstall w2k pro and SP4 and then all patches (make sure you use the Uninstall option)
Then install Media Player and
then install w2k pro, SP4 and the patches again
good luck
Rita
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QualEx  |   Jun 10 2005  5:03AM GMT

Are you upgrading from another OS?

Assumption that you are upgrading to w2k from older OS.

If you uninstall w2k, sp4 and all other patches as per solution of Rita, then you will be left with the older version of the OS and the media player along with it.

I feel you should install w2k first. Media Player is included in it. Install sp4. Upgrade the media player from online update and then install all the other patches. This should work.

New installation - follow the same procedure listed above.

 

aliyani  |   Jun 11 2005  7:50AM GMT

Hi,But if I uninstall W2k pro I won’t have anything because it is just my OS and I it’s not upgraded version from another OS,First I installed W2k pro as OS then SP4 and other patches and then online installation Media Player from windows update site!!!
If I repeat this procedure then I think same problem happens!! Don’t you think so?
Thank you.
—
Regards
Mahnaz

 

QualEx  |   Jun 13 2005  6:11AM GMT

Hi Mahnaz,

What I had written was that you install w2k and sp4. Media Player will get installed with your w2k installation.

Upgrade the player to the latest version desired BEFORE you install / apply all patches.

This is what I had suggested. Try it. I think it should work.

 

12345690  |   Jun 22 2005  7:07AM GMT

if you uninstall os how could you run comp
keep your os let it be dont do anything with os
just update your windows by clicking start>windows update from task bar and then install media player