55 pts.
 Mass emails to shared contacts
We want to send a mass email out to all our contacts. We do not use individual contacts though, we store all of our contacts under Shared Contacts. How can I send an email to all the contacts that are in the Shared Contacts Database?

Software/Hardware used:
ASKED: December 15, 2008  4:40 PM
UPDATED: December 16, 2008  2:25 PM

Answer Wiki:
OK, since you indicated the contacts are in your public folders, then there must be an Exchange server involved. In that case, 1. open you public folders and click the folder with the contacts. 2. Open a new message and click the "to" button. 3. Under the heading "address book" at the top you will see Global Address List with a drop-down arrow next to it. 4. Click the drop-down and under "Outlook address book" you should see the name of that public folder. If you do not, you probably do not have that contacts folder highlighted in public folders. Close everything out and go back to step one. 5. If you see it, click that and you will get a list of all the contacts in that folder. 6. Highlight all the contacts on the list by clicking the top one, holding the left shift button, scrolling to the bottom and clicking the bottom contact. 7. Then click the "to" button at the bottom and all will be entered into the message "to" field. You could create a distribution list inside the public folder contacts depending on how many are in there. There is a limit to how large the Distribution list can be.You could create multiple smaller distribution groups to work around that.
Last Wiki Answer Submitted:  December 16, 2008  2:25 pm  by  Technochic   56,975 pts.
All Answer Wiki Contributors:  Technochic   56,975 pts.
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Please provide some needed details. What mail system? If Exchange what version and patch level? What version and patch level of Outlook? When you say you have a shared contacts database, what type of database is it specifically? Thanks.

 56,975 pts.

 

Thanks for trying to help me as I attempt to figure this out.
I am using Microsoft Office Outlook. When I looked in program files I did see a folder for Outlook Express. I don’t really know if those are different…
I believe I am using the 2003 version. Is there a way I could check?
The shared contacts are the shared contacts under public folders on our outlook.
I am sorry, but I do not understand ‘patch’ level. What else can I tell you?

 55 pts.

 

You provided information about Outlook, you say it is 2003. You must be using an Exchange server as well since you say the contacts are in a public folder. What version of Exchange? And when I say “patch level”, is the Exchange server SP1, SP2, what rollup? For instance our Exchange servers are Exchange 2007 SP1 rollup 5.

 56,975 pts.